We're here to help you every step of the way
Find answers to common questions about deposits, withdrawals, fees, limits, and supported cryptocurrencies.
Simply register on our platform and complete the quick KYC verification process. Once approved, you can start buying and selling crypto immediately.
AUDD is the Australian Digital Dollar, a stablecoin pegged 1:1 to AUD. It's fully backed by Australian Dollars in local bank accounts.
Most transactions are processed instantly. Bank transfers may take 1-2 business days depending on your bank.
We believe in transparent pricing. All fees are clearly displayed before you confirm any transaction. View our fee structure.
Yes. We're registered with ASIC and AUSTRAC, and we follow strict AML/CTF compliance standards to keep your transactions secure.
We support major cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), and many others. Check our platform for the full list.
Our dedicated support team is here to assist you with any issues related to onboarding, transactions, or AUDD usage.
Support is available via email and direct requests through our platform.
[email protected]Our team responds quickly to all inquiries. For urgent matters, please mark your email as high priority.